Issue:
The update failed with exit code 5
This can happen in versions of hsbdesign before V23.3.9
Cause:
An error in a particular version that looked at HSBAUTOCADLOADER instead of hsbCAD23
Solution:
When this bug is fixed, this article will be updated.
When the bug is fixed you can download the latest version from https://myhsbcad.com/downloads. This is the latest version 23.3 where this bug is fixed.
Your current version does not have to be uninstalled. Just run the installer again.
DO NOT USE THE REINSTALL